AUTO RESTOCK
Let your favourite products arrive at your door automatically and save up to 20%!
Easy loyalty rewards
Earn loyalty points on every delivery and purchase you place
Adjust it your way
Get what you need, right when you need it, not more and not less
Complimentary delivery
Dependable, quick and convenient. The service level you deserve
Ctrl, Alt or Delete
Pause or cancel your plan after at least 3 delivery cycles
Save up to 20% with Subscribe!
HOW THIS WORKS
- Choose ‘Subscribe & Save’ while buying your products
- Pick the delivery frequency that matches your preference
- Update the delivery frequency anytime, and pause or cancel after 3 delivery cycles
- Reach us at calecimhair@gmail.com whenever you need help
- Relax while the good stuff makes its way to you
POPULAR
QUESTIONS
For any other questions, contact us through chat. We'll get back to you within 48 hours.
More questions
You can sign in here to access and manage your subscription.
You may also visit the My Account page after logging in and choose “Manage Auto-Replenish”.
You may also visit the My Account page after logging in and choose “Manage Auto-Replenish”.
Find the product you want on the website. When it is available through Auto-Replenish, you can select recurring, convenient deliveries on the schedule that suits you.
After your order is placed, your product will ship automatically according to your preferences. We will also email you before it is dispatched.
After your order is placed, your product will ship automatically according to your preferences. We will also email you before it is dispatched.
Yes. CALECIM® Coins are automatically earned on every processed Auto-Replenish order.
You save 20% on full-sized products.
All full-sized products, including Advanced Hair System, are eligible. Starter sizes and bundled products are not part of the Auto-Replenish program.
You may cancel an Auto-Replenish order after 3 delivery cycles. Cancellation is not available before that point.
You can cancel an Auto-Replenish order only once 3 delivery cycles have been completed.
Auto-Replenish products already include a discount, so additional discount codes cannot be applied.
Auto-Replenish products can be scheduled every 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 or 12 weeks.
You can change products without cancelling your order. Please contact us at customerservice@calecim.com, and we will help make the update for you.
You can update the frequency at any time. Log in to the Customer Portal, go to the Subscriptions tab, and select the subscription you want to edit.
Yes, simply log in to the Customer Portal, open the Upcoming Orders tab, and you should see a view similar to the image below.
Select the upcoming order you want to skip, then choose the Skip Order button highlighted in the image below.
Select the upcoming order you want to skip, then choose the Skip Order button highlighted in the image below.
Yes, simply log in to the Customer Portal and open the Upcoming Orders tab. Select the upcoming order you would like to update.
Then click the Order date area.
A calendar popup will open so you can choose the next order date.
Then click the Order date area.
A calendar popup will open so you can choose the next order date.
No problem. You can update your shipping address without cancelling your Auto-Replenish order. Simply log in to the Customer Portal, go to the Subscriptions tab and choose the subscription you want to edit. The new address will apply to future recurring orders in that subscription.
Click the Shipping Address section to make changes.
Click the Shipping Address section to make changes.
Simply log in to the Customer Portal and open the Payment Methods tab. Find the saved payment method you wish to update, then click the Edit button.
Failed payments are retried automatically every 2 days, up to 3 retry attempts. If the final retry is unsuccessful, the subscription will be cancelled.