Delivery and Shipping Information
FAQ on orders
After your order is submitted, you will receive a confirmation email for your records. This message verifies that your order was received and is now being processed.
After placing your order, please allow 1–3 business days for processing and dispatch. A shipping confirmation email with your tracking number will be sent once your order ships.
For domestic US orders, delivery may take up to 6 business days after dispatch. International delivery timing depends on the destination and shipping method chosen.
We are sorry if your item arrived damaged. Please get in touch and share a photo of the damaged product within 48 hours of delivery. Our customer service team will review it and follow up with you.
Please contact us if your order shows as Delivered but has not arrived, or if the carrier has lost it in transit. We will be glad to help.